Return Policy
RETURN POLICY
We strongly believe in every one of our products and want every customer to be satisfied with our brand.
Our products are non-refundable due to sanitary reasons.
ALL SALES ARE FINAL!
SHIPPING
All orders ship within 24-72hrs of order being processed.This mean that's if you need over night shipping the 24-72hrs still apply as we work on orders in the order that they are received how ever our goal is to always ship same day but we hope you understand sometimes its not possible and this is where the 24-72 hrs is implemented
U.S. orders arrive to their destinations within 3-5 business days with standard shipping. We do not ship on weekends or holidays.
PLEASES DO NOT DM US ON INSTAGRAM AS WE HAVE A CUSTOMER SERVICE EMAIL NO ONE WILL RESPOND THRU INSTAGRAM
IN STORE PICK
All in store pick ups require a 2hr fulfillment time frame please do not show up unless you have called prior to coming and or your have received an email confirmation that tells you your order is now ready for pick up.
All in-store orders must be pick up with in store hrs and with in 36hr not doing your order will be cancel and a restocking fee will be charge from your reimbursement total amount.
We are not responsible for lost or stolen items.
We are not responsible for any trays cracked in the shipping processes. Lashes are not typically affected by a cracked case.